Have you found yourself falling behind? Between the ever growing demand of customers and the many needs a business has, it can sometimes be hard to keep up. Luckily, technology has continued to advance and adapt to the busy business owner’s needs.
Is It Time to Upgrade?
This is a question you might find yourself asking as you look around your business. Not just the surface things like the floors or the paint, but the lifeblood of the business: the inventory, organization, and monetary intake procedures (i.e. the cash register). Sometimes, things get hectic and you might not always be able to be on top of everything in your store. But what happens when a customer comes in for a specific item and you can’t tell them whether you have it or not because you haven’t had the chance to reorganize the inventory from the last sale? There is the potential loss of that customer, and no one wants that.
One method of organizing your business is to switch over to an electronic system, according to Entrepreneur. Electronic systems allow you to easily keep track of inventory, deliveries, pickups, online orders and purchases in store. With an electronic system, you no longer have to worry about the hefty ledgers of the past while still maintaining the same authoritative confidence every business owner has.
One of the biggest benefits, however, is the ease of use for your customers. With an electronic system, hectic shopping days can be managed with ease. Instead of having to wait in long queues to check out, employees with mobile POS systems can set up several in-store kiosks for customers to check out at. This is also helpful at restaurants during the busier times of the day.
An electronic system, such as the Shopify POS, is a way to get yourself organized both in store and on the web.The electronic POS (Point-of-Sales) consists of software and hardware that will allow you to utilize mobile phones and/or tablets to provide service to your customers. The mobility of a tablet also allows you and your employees to answer customer questions on the floor much more efficiently.
An added feature of the POS system is the ability to sync to your inventory on your store’s computers and on your website. So when someone in the store asks if you have a particular size of an item, you can quickly check your inventory and instantly give them an answer. Having the inventory sync also keeps you updated on online purchases and order details, so you don’t have to worry about managing multiple client lists.
Making the Switch
Moving from a traditional pen and paper approach to the electronic system can be a bit difficult, but completely worthwhile. One of the main challenges you might face would be the switch from traditional hardware to tables and mobile swipers. The POS system, for instance, can be upgraded to come with additional hardware very much like a traditional cash register (such as cash drawer and receipt printer). This way, you can still have one root or stationary register while still having the capability of being mobile. Having the hardware in no way impedes the software’s effectiveness and you will still be able to access all your business’s information.
Another possible difficulty for making the switch may come in the form of user friendliness and your employees. Fortunately, most POS systems have very simple and uncomplicated user interface, letting your employees use the technology with confidence. This is especially helpful during the holidays, when more temporary employees might need to be brought in and training might have to be minimal.
A problem that might worry you could be promotions and coupons and POS system’s ability to process them. Fortunately, this is not an issue for most POS, according to Entrepreneur. You can set multiple pricing codes for products within your inventory or you can actually provide the coupon code to the system then select which products the discount will be applied to. This is very similar to how a traditional cash register is able to process barcodes on coupons, according to How Stuff Works.
You want to have a system that is easy to use, looks good, and works effortlessly. You don’t want to have a system that still sends you running to the back of the store every time a customer has questions. You also want a system that lets you keep track of prices, inventory, and your online store. A modern POS system can help keep your business organized, on track, and ready for whatever the day has to throw at you.